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- Disability legislation is changing all over Canada, improving communication for hard of hearing patients is no longer an option.
- Consider the special needs of your patients by conducting a communication accessibility audit.
- Accessibility audits and funding need to be part of each annual budget.
- Your facility may require listening, signaling and telephone devices. Do you know where to obtain them?
- Medical charts change hands frequently. With your patients permission, identify their chart with a hearing access symbol and include a communication fact sheet.
- Accessibility will only improve when there is a policy to ensure compliance. Your board of directors needs to implement such a policy.
- Each department needs to know the protocol to follow when they identify hard of hearing patients.
- Staff training is the key to removing communication barriers.
- Medicine and nursing students need training too. Your advocacy for hearing awareness training in post secondary facilities, will help you in the long term.
To obtain further informaton on accessibility audits, devices, and staff training, contact the CHHA National Office.
Copyright © 2009 the Canadian Hard of Hearing Association (CHHA)
Direct commercial exploitation is not permitted. No warranty of accuracy is given concerning the contents of the information contained in this publication. To the extent permitted by law, no liability (including liability to any person by reason of negligence) will be accepted by CHHA its subsidiaries or employees for any direct, or indirect loss or damage caused by omissions from or inaccuracies in this document. CHHA reserves the right to change details in this publication without notice.